Support Area

EtherCAT Software Products

Real-time Virtualization Products

Online Resources

Before contacting the acontis support team, please check our FAQs and manuals first.
You can switch to the respective online pages and search for keywords that may be related to your support question.

EtherCAT products:
Real-time products:

EtherCAT products:
Real-time products:

Example: you want to know how to get a license for your EtherCAT product. Follow these steps:
First, open the main page for all EtherCAT manuals:
Then select the Class B manual, a new windows will open:
Then search for "license key" or for "licensing".
You will then soon find the appropriate location where you can find information about how to use the license key.

E-Mail Support

EtherCAT products:
Real-time products:
Japanese support:
USA support: