Realtime FAQ


FAQ1007: How to get an update for the RTOS32Win, RT-Win and EC-Win(RTOS-32) products?

Request an update from acontis through the following site: https://developer.acontis.com/ethercat-latest-versions.html

You will get the latest version then from acontis.

Check the On Time RTOS-32 version which is required for the update.

If necessary, update your On Time RTOS-32 version to this version. Do not use a different version, this is not supported by acontis.

Last update on 2020-12-17 by Realtime Support Team.

FAQ1006: How can I create my own setup?

Please checkout chapter 15 Appendix C - "Installation" of RtosVM-UserManual.pdf.

Last update on 2020-12-17 by Realtime Support Team.

FAQ1004: How can I generate an Error Report using the System Manager?

The following steps have to be executed to generate the error report:

  1. Start System Manager
  2. Load the Virtual Machine
    Start VMF
  3. Ignore the error message (e.g. cancel), do not stop the System Manager or shutdown Windows
  4. Generate the error report
    Generate Report

Last update on 2020-12-17 by Realtime Support Team.

FAQ1003: How can I get a virtual dongle to unlock my target?

Please checkout the following document RtosVM-UserManual-Licensing.pdf.

Last update on 2020-12-17 by Realtime Support Team.

FAQ1002: Can I use hyperthreading?

It can be enabled, but it is not recommended as the jitter will be significant higher and real-time behavior in most cases is not acceptable.

Last update on 2020-12-17 by Realtime Support Team.

FAQ1001: How can I determine, if my hardware is capable to run Real-time applications?

Please checkout our PC-Hardware and Real-time Optimization section.

Last update on 2020-12-17 by Realtime Support Team.

FAQ1000: Error 0x0022270B - Timer frequency measurement delay limit reached

The measuring periods to determine the timer input frequency varied above a minimum.

In case of problems regarding timer period (e.g. clock drift between master and slaves) this message indicates a possible reason. It can be ignored in other cases.

 

The message can be disabled using the following config file entry:

[Vmf]
"TimerMeasureDelayLimit"=dword:0

Disabling the message as no negative side effects.

Last update on 2020-12-02 by Realtime Support Team.

FAQ1200: LxWin: How to start application automatically

Under [Rtos\Autostart\1] key you should add parameter “Executable”.

Heir is an example of how start Realtime automatically:

[Rtos\Autostart\1]

   "Executable"="RealtimeDemo"

Last update on 2020-12-03 by Realtime Support Team.

FAQ1201: LxWin: How to start script automatically

The following workflow could be used if need to start several commands.

  1. Create a script file inside worksapce\RtFiles folder.
  2. Write require commands in the new vreated script file. You can also call other scripts from there.
  3. Add [Rtos\Autostart\1] key with "Executable" parameter.

Inside “LxWin Product Manuel” chapter “5.5 Access Windows file system using Samba” you can find an example of how to start a script.

Last update on 2020-12-03 by Realtime Support Team.